1. Our Commitment to Data Privacy
Function Creative is committed to protecting the privacy of our clients and partners. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
We collect information necessary to provide creative services, including:

• Identity & Contact Data: Name, business email, phone number, and LinkedIn profiles.

• Project Data: Briefs, brand assets, and proprietary business information provided for creative projects.

• Technical Data: IP addresses and website usage statistics via Google Analytics.

3. How We Use Your Data
We use your data to deliver services, manage billing, and maintain our professional relationship.

• AI Integration: We utilise Gemini for Google Workspace to assist in creative brainstorming and workflow efficiency.

• Enterprise Protection: We use the paid Enterprise version of Gemini, which ensures that your data is not used to train public AI models and is not reviewed by human staff outside of our organisation.

4. Third-Party Tools & Overseas Disclosure
To provide high-quality service, we use specialised offshore platforms. By using our services, you consent to your data being processed by:

• Productive.io (Ireland/EU): Used for project management and resource planning. Data is protected under EU GDPR standards.

• Google Workspace (Global): Used for email, storage, and AI processing. Data is primarily stored in secure data centres in the United States and Singapore.

5. Data Security
We employ enterprise-grade security measures, including multi-factor authentication (MFA) and encrypted cloud storage. We retain project data for the duration of our engagement and for 7 years thereafter to comply with Australian tax and record-keeping laws.

6. Your Rights & Access
You may request access to, or correction of, the personal information we hold about you. Please direct all privacy inquiries to: [email protected]

7. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.